Definitions and identity
These Terms are made with Operator details will be published here, at Operator details will be published here, tax registration Operator details will be published here. Ascendia is the product name. Support: support@ascendia.day.
"Service" means the app, associated sites, features, content and support. "User Content" means material you submit, import, connect or share, including text, images, health and financial records. "AI Output" includes generated text, classifications, estimates, plans and proposed actions. "Together" means user-to-user invitations, pairs, posts and shared surfaces. "Third-Party Service" means a store, operating system, device, network, model provider, calendar or health source we do not operate. "Pro" is the paid entitlement described at purchase. "Consumer" has the meaning in applicable mandatory law. "Including" introduces examples, not an exhaustive list. Every limitation in these Terms is subject to applicable non-waivable law.
Effective 27 September 2026. These Terms are an agreement between you and Operator details will be published here, at Operator details will be published here (“Ascendia,” “we,” “us”). Contact: support@ascendia.day. They govern the Ascendia app, associated services and content. Read the Privacy Policy, AI Disclosure, Health and Safety Disclaimer, Community Guidelines and, if you subscribe, Subscription Terms. The full texts are on the website and linked from the app. You accept these Terms by continuing sign-up; a changed version is presented in a simple acceptance popup on the next app open.
1. Eligibility and age
You must be at least 16 years old to create an account. Ascendia may restrict features to adults; personalized calorie targets are limited to users assessed as at least 18. Give your own truthful date of birth and do not try to evade an age restriction. Parents and guardians must not create an account for an ineligible child. If we learn that an account is ineligible, we may restrict it and provide legally required access to export and deletion. A self-declared date is not identity verification.
2. Account and security
Provide accurate account details, maintain access to your email and protect your sign-in credentials and device. You are responsible for activity under your account to the extent permitted by law, except activity caused by our fault or a security failure for which law makes us responsible. Tell us promptly at support@ascendia.day if you suspect unauthorized access. You may use the account controls to change settings, manage memory, export data or request deletion. Deleting the Ascendia account asks Google Play to cancel a Google Play subscription on a best-effort basis, and deletion proceeds even if that cancellation fails; it does not cancel an Apple subscription, which you cancel in your Apple subscription settings. Review Section 10 before deleting.
3. Service and licence
Ascendia is a personal planning service with Today, Plan, Goals and Rhythms, Body, Kcal, Money, Library, Mind, Cognito and Together features. It may use AI to generate plans, text, estimates and proposed actions, and may offer optional health connections, notifications, calendar connections, social sharing and paid AI work. Features, supported devices, content and availability may vary. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use the app for lawful personal purposes while your account is in good standing. We and our licensors retain rights in the app, software, design and supplied content. This licence does not transfer ownership of output or third-party materials.
4. Acceptable use
Do not use the service to break law, infringe rights, deceive or harm others, harass or exploit a person, distribute malware or spam, probe security, evade access controls or rate limits, scrape at scale, impersonate someone, submit another person's private data without authority, or use output to develop prohibited or harmful conduct. Do not represent Ascendia output as a verified professional judgment. Do not upload content you lack the right to use. We may investigate reported misuse, preserve evidence where law permits, remove content, limit functions or suspend an account in a proportionate way. Applicable consumer and data-protection rights remain available. Together also follows the Community Guidelines.
5. Your content and sharing
“Your Content” includes entries, plans, goals, notes, messages, meal images, account avatars and posts that you submit. You retain any rights you hold in it. You grant us a worldwide, non-exclusive, royalty-free licence, for as long as necessary to operate the service and any legally required retention period, to host, copy, transmit, format, analyze, display to audiences you choose, moderate and create technical derivatives of Your Content solely to provide, protect and improve the service as described in the Privacy Policy. This licence ends when content is deleted from active systems, subject to other users' independent copies, backup cycles and lawful retention. You represent that you have rights needed for your submissions. Do not include secrets or someone else's health or financial data unless you have authority. The audience of a Together item depends on the product's sharing controls; a recipient may copy or disclose what they see. Review the recipient and preview before posting.
6. Together and community conduct
Invites, pairs, shared goals, avatars, posts, cheers and reactions involve other people. Acceptance of an invitation is the other person's choice; sending a link does not create a relationship. Share only what you mean to disclose, obtain permission for another person's image and respect boundaries. Blocking, muting or ending a pair limits future access in the app but cannot retrieve copies already seen or exported. Report abuse through the app. We may review reports and remove content or restrict access under the Community Guidelines and applicable law; we cannot promise to review or prevent every harmful interaction.
7. AI features and output
AI output is generated from probabilistic systems, your inputs and available context. It may be wrong, incomplete, outdated, biased, offensive or unsuitable for your circumstances. It may invent facts, sources, values or actions. Models and tools may fail or stop. Review important input and output, check source records and obtain professional advice before acting. Any draft, estimate, recommendation, plan, projection, generated image interpretation or “safe to spend” figure is information for your consideration, not a guarantee or promise of a result. AI does not replace qualified human judgment. You remain responsible for deciding whether to accept, edit or carry out a proposed action. Where the app can write to a calendar or other record, inspect the confirmation and receipt; report errors through support@ascendia.day. Some inputs and retrieved context are sent to third-party AI providers, as explained in the Privacy Policy and AI Disclosure.
8. Health, fitness, nutrition and mental wellbeing
Body movement images, trainer photographs, yoga poses, cues, programs and workouts are illustrative examples, not personalized instruction, an assessment of safe form or a promise of fitness. Consult a qualified trainer and, where appropriate, a doctor before beginning or changing exercise. Warm up, use suitable equipment and supervision, work within your ability, and stop immediately if you feel pain, dizziness, faintness, unusual breathlessness or other concerning symptoms. Seek urgent care when needed. Exercise involves risk, including serious injury. You decide whether to participate and assume ordinary risks to the maximum extent permitted by law; this does not waive liability that cannot lawfully be excluded.
Kcal's meal plans, photo estimates, nutrient values, calorie targets and allergy answers can be inaccurate. A photo cannot establish ingredients, allergens, contamination, portion size or a safe serving. Check labels, ingredients and preparation with the seller or a qualified professional. Do not rely on the app to manage an allergy, eating disorder, pregnancy, medical condition, medication or a therapeutic diet. Seek a doctor's advice before using these features in those circumstances. The service is not a medical device, diagnosis, treatment, emergency service or clinician. Mind, breathing, mood-related text and AI conversations are not mental-health care or crisis response. If you may be in danger or experience a health or mental-health emergency, contact local emergency services or a qualified professional. No program, estimate or suggestion guarantees health, weight, performance, sleep or wellbeing outcomes. See the standalone disclaimer.
9. Money and financial information
Money organizes balances, transactions, bills, obligations and a calculated “safe to spend” view. It is a planning aid, not financial, tax, investment, credit or legal advice. Entries and balances may be user maintained, late, incomplete or wrong; a bill may be missing or in another currency. “Safe to spend” does not establish that funds are available or that a payment is affordable. Verify amounts and due dates with your financial institution and counterparties. Consult a qualified adviser for decisions that matter. We do not guarantee any balance, projection, saving or financial outcome. Do not enter banking passwords.
10. Subscriptions, billing and refunds
The free tier may display the product while Pro gates specified AI work. The free tier is a permanent free account, not a trial. Monthly and yearly Pro plans are offered, with the monthly plan presented first. Subscribe opens the Google Play billing sheet or Apple StoreKit purchase sheet directly. The price and billing period are shown by the applicable app store at purchase. Ascendia offers no free trial and no introductory free period. Actual local price, tax, currency, availability and any store-specific offer appear in the purchase sheet and govern your transaction. A subscription renews automatically for successive billing periods unless cancelled before the next renewal under your store's rules. Google Play or Apple, as applicable, charges your store account and manages cancellation and refund requests. Cancel through the store subscription settings linked in the app; uninstalling the app does not cancel billing, and deleting your account cancels only a Google Play subscription, on a best-effort basis (see Section 2). Access normally continues to the end of the paid period after cancellation, subject to store status and law. Refunds and statutory withdrawal rights depend on the store and local law; nothing here removes them. See Subscription Terms. Google Play subscription policy; Apple subscription guidance.
11. Third-party services and connections
App stores, operating systems, calendar services, AI providers, push services and other third parties may have separate terms and outages. We are responsible for our own obligations under applicable law, while those parties control their own services and accounts. When you connect a calendar or health source, you authorize the requested scope and may revoke it through the app and the provider. Content obtained through another service may remain subject to that service's rights.
12. Changes, availability and termination
We may update the service for functionality, security, legal compliance or business reasons. We may change features or stop a feature, with legally required notice and remedies for paid users. Changed Terms or Privacy Policy are presented in a simple acceptance popup on the next app open. If you decline, you may stop using the service and request export or deletion. Existing clients remain usable.
13. Warranties and liability
To the maximum extent permitted by applicable law, the service and output are supplied “as is” and “as available,” without implied warranties of accuracy, fitness for a particular purpose, merchantability, non-infringement, uninterrupted operation or error-free results. We do not promise that an AI result, plan, estimate, image, notification, connection or forecast will be correct or meet your objectives. Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded, including liability for fraud, intentional misconduct, death or personal injury caused by negligence where applicable, or mandatory consumer, product, privacy or data-protection protections.
Subject to that non-excludable liability, we are not liable for indirect, incidental, special, consequential or punitive loss, lost profit, lost opportunity or data loss that was not reasonably foreseeable when the agreement was made. For claims that may lawfully be limited, our aggregate liability arising from the service is limited to the greater of the fees you paid us or through the store for Ascendia in the preceding 12 months and US $100, or the minimum amount required by law. This cap does not apply where law prohibits it. The allocation of risk in this section does not require you to waive a statutory right or remedy.
14. Indemnity and events beyond control
Where law permits, you agree to compensate us for reasonable third-party claims, losses and costs directly caused by your unlawful content, deliberate misuse or material breach of these Terms, except to the extent caused by our act, omission or failure to mitigate. This clause does not shift a consumer's non-waivable rights or our own legal duties. Neither party is responsible for delay caused by events beyond its reasonable control, such as major network failures, natural disasters or government action, to the extent the event actually prevents performance and applicable law allows relief. Payment and statutory duties are affected only as law permits.
15. Governing law and disputes
These Terms are governed by the law of the Republic of Türkiye. The competent courts of the city stated in Operator details will be published here may hear disputes where a venue agreement is valid. That choice does not remove mandatory consumer protections of the country where you habitually reside or any consumer forum that law gives you. In Türkiye, a consumer may apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) when the dispute falls within its annually updated jurisdictional amount; other consumer disputes may proceed through mandatory mediation where applicable and the Consumer Court (Tüketici Mahkemesi) under Law No. 6502. We do not require private arbitration. Eligible EU consumers retain rights to sue in their home courts under the applicable jurisdiction rules; eligible UK consumers retain their home-court rights. EU consumers may consult the European Commission's consumer-redress and alternative-dispute-resolution directory; the former EU Online Dispute Resolution (ODR) platform closed on 20 July 2025 and cannot receive new complaints. Before filing a claim, you may contact support@ascendia.day with a description and requested resolution. Informal contact is voluntary and does not shorten a statutory limitation period or prevent a regulatory complaint. Turkish Ministry of Trade consumer routes; EU consumer jurisdiction; UK consumer jurisdiction; EU ODR closure and redress directory.
16. Decisions, verification and assumption of ordinary risk
You must verify every AI Output, manually entered or imported record, plan, goal, calculation, number, balance, bill, due date, schedule, reminder, nutrition estimate and notification against the original source and your own circumstances before acting. You control the decision whether to exercise, eat, fast, breathe in a particular way, spend money, share information or follow a schedule. Errors may persist after an edit or a synchronization. A displayed confirmation does not prove a third party completed a transaction or received a message. Preserve independent records of matters that are important to you. These duties allocate responsibility for your own decisions only to the maximum extent permitted by applicable law and do not relieve us of duties that cannot be excluded.
Physical activity, stretching and yoga can cause injury even when performed carefully. Trainer photographs, movement frames and programs are illustrative examples only; they are neither instructions nor an assessment of your ability, form, equipment, health or environment. Always consult a qualified trainer or doctor before following a movement. Stop if you experience pain, dizziness, faintness, chest symptoms or unusual breathlessness. You alone decide whether to perform it and accept the ordinary risks of your voluntary participation where lawful. Nutrition estimates and meal or fasting ideas can be unsuitable or harmful; confirm ingredients, allergens, portions and nutritional needs with a qualified clinician or dietitian, and never change medication or a prescribed diet based on the Service. Breathing, mood and mental-wellbeing material may be unsuitable, and the Service cannot assess or respond to a crisis. If you face an emergency or may harm yourself or someone else, stop using the app and call your local emergency number immediately. No feature creates a medical, dietetic, psychological, financial, legal, fiduciary or coaching relationship with us, an AI model, a trainer shown in an image or another user.
17. Device, network, notice and data continuity
Your device, operating system, app-store account, network, permissions, time-zone settings, battery and connected services affect the Service. A push notification, reminder, alarm, calendar item or billing notice may be delayed, muted, duplicated, incorrect or never delivered. Do not use it as the sole method for a deadline, medicine, emergency, payment or other consequential obligation. Check the underlying schedule and use an independent backup reminder. Connections can import old, incomplete or inconsistent records. We may maintain backups, but restoration of a particular item or version is not assured. Keep your own lawful copies of essential information and use export tools where available. We remain responsible for mandatory service, security and consumer duties.
18. Preview features and outside material
We may label a feature beta, preview, experimental or early access. It may change, be withdrawn, contain errors, or have limited support; any separate terms or warnings will be presented before use. Do not rely on preview output for a consequential decision. Third-Party Services, linked content and user-supplied material may have separate terms, privacy practices and availability. We do not adopt another user's statements or promise the accuracy of third-party material. Our own selection, integration, security and statutory responsibilities remain ours. If a provider or device fails, we will apply any remedy required by law for the resulting failure of our Service.
19. Together interactions and releases
You choose whom to invite, pair with, follow, answer or share with. Other users may act outside our control, misstate their identity, copy content, pressure you or breach our rules. Review the audience and the information before sharing. Do not disclose another person's confidential data without authority or use Together to coerce behavior about exercise, food, money or relationships. Report misconduct and use block tools; neither tool can undo past disclosure. To the maximum extent permitted by law, you release us from claims arising solely from another user's independent acts or your own voluntary off-platform interactions. This release does not cover our negligence, failure to perform a legal moderation or safety duty, unlawful processing, or any non-waivable liability. We do not guarantee screening, uninterrupted moderation or a particular response to a report.
20. Claims, remedies and collective proceedings
Before bringing a claim, you may contact support and allow a reasonable opportunity to resolve it; this is voluntary and does not suspend or shorten a statutory period. Applicable statutory limitation periods and available individual, collective, representative, regulatory and public-interest procedures remain available. No private arbitration or pre-dispute waiver is required. Nothing here prevents a complaint to a regulator or use of a statutory consumer forum.
21. General terms and notices
If a provision is unenforceable, the rest remains effective to the extent it can fairly operate. Our failure to enforce a term once is not a waiver. We may assign this agreement only in a way consistent with law and your rights; you may not transfer your account without our agreement. These Terms and incorporated documents are the entire agreement for the service, except for mandatory law and any separately accepted store terms. We give document-change notices in the app; email to users is limited to strictly necessary account and security messages. Legal notices to us should be sent to support@ascendia.day or Operator details will be published here.